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Descrição da Função
Your new Company
Havi

, a global leader since 1974, employs over 10,000 people and serves customers in more than 100 countries. Specializing in the foodservice industry,

Havi

provides innovative supply chain and logistics solutions, including analytics, planning, distribution, and freight management.

Havi’s

diverse teams collaborate seamlessly across locations and functions, embodying a spirit of integrity and creativity to serve their customers in the best way possible.

Your new Role
The
Workplace Engineer

plays a pivotal role in shaping the Modern Digital Workplace by managing and securing the identity lifecycle and end-user access across the Microsoft 365 ecosystem within Havi. This role ensures that all users enjoy a secure, efficient, and integrated experience, bridging identity management, device compliance, and security protocols.

As a
Workplace Engineer
you will be responsible for:
Identity & Access Management
» Administer user identities via Azure Active Directory (AD) and Entra ID, ensuring robust and secure authentication

Security Enforcement

» Implement and maintain advanced security measures like Multi-Factor Authentication (MFA) and Conditional Access to protect user access

Device Management & Compliance
» Oversee end-user device security and compliance using Microsoft Intune, ensuring a safe and productive environment

Microsoft 365 Integration
» Manage identity components across Exchange Online, SharePoint, and Teams, enabling secure and seamless collaboration

Access Control & Role Management
» Configure and maintain access permissions, user roles, and security settings within Azure AD

Expert Support & Troubleshooting
» Provide advanced support for escalated identity and access issues, ensuring quick resolution and minimal disruption

Licensing & Subscription Compliance
» Ensure alignment with licensing models and subscription plans for identity-related services

Identity Lifecycle Collaboration
» Partner with cross-functional teams to manage the full identity lifecycle—from onboarding to offboarding

Security Monitoring & Best Practices
» Monitor for potential security incidents and enforce identity security best practices across the organization.
The
Workplace Engineer
will be:
Policy Implementation & Maintenance:
Deploy IAM (Identity and Access Management) and MDM (Mobile Device Management) policies crafted by leadership

Configure systems in line with organizational security standards and regulatory frameworks (e.g., GDPR, HIPAA)

Adapt policies based on audit findings or regulatory updates to ensure ongoing compliance.
User Lifecycle Management:
Execute provisioning and de-provisioning for onboarding, role transitions, and offboarding

Maintain accurate records of user roles, permissions, and access levels

Ensure timely and precise handling of access requests to support operational continuity.
Security & Compliance:
Enforce robust security protocols across IAM and MDM platforms to protect sensitive data

Perform regular security checks and support audit processes to meet internal and external compliance standards

Apply critical security patches and updates promptly to mitigate risks.
System Integration & Maintenance:
Integrate IAM/MDM systems with enterprise platforms like Microsoft 365, HR systems, and cloud services

Support configuration and ongoing management to ensure seamless interoperability

Monitor system health and assist with troubleshooting to minimize downtime during upgrades or changes.
End-User Training & Support:
Provide technical assistance to users and IT teams, resolving access and configuration issues

Contribute to the creation of user guides and documentation to support training initiatives

Assist in delivering workshops or informal training sessions to boost user understanding and adoption.
Incident Response & Troubleshooting:
Monitor alerts and respond to IAM/MDM-related security incidents, including unauthorized access attempts

Support execution of incident response plans to ensure swift containment and resolution

Document incidents and resolutions to inform future improvements and best practices.
Vendor Collaboration:
Liaise with third-party vendors to resolve technical issues and maintain system integrity

Collaborate on updates, patches, and service enhancements to keep systems current and secure

Provide feedback to leadership on vendor performance and report service disruptions.
What you will need to be succeed
To succeed as a
Workplace Engineer
you will need:
Bachelor’s Degree in Computer Science, Information Technology, or equivalent work experience in IT Operations
Certifications in
CISSP
(Certified Information Systems Security Professional) and in
CIAM
(Certified Identity and Access Manager) (would be a plus)

5-7 years of experience working with
IAM principles, methodologies, and best practices
+5 years of hands-zone experience with Azure AD, Microsoft 365, and related technologies