Operations Manager for Award Winning Health & Wellness Retreat in Arco de Calheta

Operations Manager - Yeotown Madeira: Strong in Body. Clear in Mind. Yeotown Madeira is looking for an Operations Manager to run the day-to-day of our retreat and property. This is a hands-on role. You'll manage supplier invoices and admin, oversee guest reservations across our booking platforms, and build and manage staff rotas. You'll also be on the ground with guests, making sure every stay is organised, well-hosted, and runs without friction. You'll work closely with our General Manager, cross-training and job-sharing coverage between you, while holding overall responsibility for how the property runs. **What you'll do** - Manage supplier invoices, insurances and day-to-day admin - Oversee guest reservations and booking platforms - Build and manage staff rotas - Host guests directly, ensuring their stay is organised and well cared for - Work alongside our Front of House and Back of House Team, Housekeeping Manager and Head Chef to keep coverage seamless **What we're looking for** - Experience running operations in a hospitality, retreat, or hotel setting - Comfortable with admin and systems, not just people - A natural host - warm, organised, calm under pressure - Fluent English required We are based in a beautiful setting right along the Levada Nova in Arco de Calheta so please have a car. Full-time with benefits including guest tips, performance bonuses, twice weekly community yoga classes, monthly massage treatment and food. Please send your cv to